t: 0116 259 1101


In the unlikely event that you feel that we haven't fulfilled your expectations please use the following complaints procedure.

Comments and suggestions

We always appreciate feedback, both positive and constructive. If you would like to give testimony to any of the services you have been given at the Crematorium, please write to:

Crematorium Manager
Great Glen Crematorium
London Road
Great Glen

If you have some feedback which you would like to share with us for inclusion on our website, please email: GreatGlen@westerleighgroup.co.uk


In April of this year my wife passed away, after 71 years together. This was a sad and stressful time.

After the service at your crematorium, my family and I were most impressed at the great thought and care that had been applied to the site, so perfectly tranquil. We found this to greatly ease the burden of the sad occasion.

The main reason I am expressing my heartfelt thanks is for the care, understanding and individual attention we received from you and your assistant, you have been so helpful and personal at the meeting my family and I have attended, it has given so much peace.

Thank you again for your outstanding help and the effort you’ve put in to maintaining such a perfect setting.

Yours faithfully and a very sincere thank you.


Complaints Procedure

In the unlikely event that you feel that we haven't fulfilled your expectations please familiarise yourself with Westerleigh Group’s complaints procedure here: Westerleigh Group Complaints Policy.


Download A Feedback Form

We welcome any feedback that you may have. Please feel free download a copy of our Feedback Form below and submit any comments that will enable us to improve our service to you at the following address:

Westerleigh Group Ltd
Westerleigh Road
BS37 8QP